Aces Manager Otr Mx, Amazon Customer Excellence Systems (Aces)

DESCRIPTION
This role partners with both internal and external program management and technical teams and is able to build relationships with colleagues across delivery stations, tech, and support teams.
This role is both a collaborator focused on implementing network-wide initiatives, as well as the primary Quality partner for Operations Regional Directors.
To be successful in this role, you need to pair analytical skills, a data-driven outlook with great communication skills, be a proven leader of leaders, ability to deal with ambiguity in the constantly changing/fast paced environment, able to prepare and give detailed data-driven business reviews to senior management, have clear and effective narratives and present them effectively to Directors and VPs, and mobility to be onsite at stations you support as well as minimum of 100% onsite attendance weekly in station.
Key job responsibilities
- Works across team(s) and Ops organization at country, regional and/o...