Found Description
Accounts Receivable Team Lead (Logistics/Shipping) Role purpose Lead end-to-end AR operations and process governance for a team/region, ensuring stable service delivery, strong controls, and continuous improvement across Order-to-Cash in a shipping/logistics environment. Key responsibilities (Operations + Process) - Service delivery leadership - Lead AR team performance (collections, cash application, dispute management, reconciliations).
- Allocate workload, manage priorities/backlogs, and ensure SLA adherence. - Collections governance & escalation - Define segmentation and dunning/collection strategy by customer type, risk, and geography.
- Handle senior escalations and critical customer negotiations;
align with Sales leadership. - Process ownership & standardization - Own AR process design, SOPs, controls framework, and continuous improvement roadmap.
- Drive standardization across regions/entities;
ensure consistent dispute categorization and handlin...
- Allocate workload, manage priorities/backlogs, and ensure SLA adherence. - Collections governance & escalation - Define segmentation and dunning/collection strategy by customer type, risk, and geography.
- Handle senior escalations and critical customer negotiations;
align with Sales leadership. - Process ownership & standardization - Own AR process design, SOPs, controls framework, and continuous improvement roadmap.
- Drive standardization across regions/entities;
ensure consistent dispute categorization and handlin...