Found Description
Position Summary
We are seeking a talented and detail‑oriented AR Collections Specialist to join our team. In this role, you will be responsible for managing the company’s accounts receivable process and ensuring timely and accurate billing.
What You’ll Do
- Conduct proactive collections activities to ensure the timely collection of outstanding customer invoices and minimize accounts receivable delinquency.
- Contact customers via phone, email, and other communication channels to discuss overdue invoices, identify reasons for non-payment, and negotiate payment arrangements.
- Resolve billing issues, disputes, and discrepancies by collaborating with internal stakeholders, such as the billing, sales, and customer service teams.
- Maintain accurate records of collections activities, including detailed notes of customer interactions, payment commitments, and follow‑up actions.
- Monitor and analyze accounts receivable aging repo...
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