Found Description
Overall Purpose of the Job:
The Collections Controller, part of the Accounts Receivable team, for Advtech Group Schools Division, is focussed on collecting debts from parents/ account payers. Responsibilities include locating and contacting debtors to enquire about their payment status, planning and implementing a course of action to recover overdue accounts and tracking of outstanding debt.
Responsibilities for this Position:
Debt Management System Interface:
- Call Account payers/ parents, at the beginning of the year, to agree on payment particulars viz monthly, per term or once off. Capture payment agreement on the Excalibur Debt Management system.
- Follow up with account payers/ parents via Excalibur Debt Management system, Customer Service.
- Tracking System to confirm payment agreement reached. Update the system, as required, when account payers/ parents information or contact details have changed.