Accounts Payable Analyst

Our client, a Top 5 Bank in Canada is looking to hire an Accounts Payable Analyst to their team for an initial 10 months of contract with a possibility of extension/conversion. This role is currently hybrid, 3 days a week in office in Toronto.

Responsibilities

• Provide first‑level support for payment inquiries from bank employees in English, French, and Spanish, managing support tickets and ensuring timely resolution.
• Conduct initial triage of inquiries and assign them to the appropriate team based on issue complexity and severity.
• Collaborate with internal teams and payment departments to ensure efficient problem‑solving and communication between business partners.
• Monitor and redistribute operational reports to payment teams, ensuring accurate tracking of key metrics.
• Prepare and analyze operational KPIs and insight reports, contributing to data‑driven decision‑making.
• Maintain and update operating procedu...