Accounts Dispute Resolution Officer

• Interested in a hands‑on role where you’ll play a key part in resolving complex invoice disputes and driving process improvements?
• Keen to become part of a global IT Company with continuous and consolidated growth?

As our Accounts Dispute Resolution Officer with our Finance team in the Philippines. You will have the accountability of helping the team to improve the partner experience, reducing operational losses, and act as the go‑to‑person in resolving invoice disputes. You will also manage internal and external stakeholders, building trusted based relationships to improve operational efficiency.

Roles & Responsibilities

• Manage end‑to‑end finance dispute resolution processes, ensuring timely and accurate resolution of partner and customer issues, including pricing discrepancies, duplicate or incorrect invoicing, credits, and usage anomalies
• Maintain accurate case records from initiation through resolution, adminis...