Accounting Trainer (Accounts Receivable)

Responsibilities

• Conduct onboarding training for new hires on AR cash application processes, systems, and tools
• Deliver refresher and upskilling sessions to improve accuracy and timeliness of cash posting
• Facilitate training on end-to-end cash application processes including:
  • Lockbox processing
  • ACH/EFT and wire payments
  • Credit card posting
  • Refunds and chargebacks
  • NSF and reversal transactions
• Provide training on reconciliation of payments to bank statements prior to posting
• Train team members on identifying and resolving unapplied and misapplied cash
• Facilitate training on credits on account, payment transfers, and adjustments

Requirements

• At least 2-3 years experience in conducting new hire training on Accounts Receivable Process
• Prior experience in supporting clients in a Shared Services/Outsourcing/Offshorin...