Account Support (Otay Constituyentes)

OverviewResponsible for the execution of the company strategy through overseeing programs and projects such as new customer introduction (onboarding), new product introduction, continuous improvement projects, quality projects, customer projects, and others.ResponsibilitiesLead end-to-end programs and projects, from concept to closure.Develop comprehensive project plans, timelines, budgets, and resource allocation, ensuring alignment with client expectations and business objectives.Coordinate with cross-functional teams to ensure that projects are delivered on time, within budget, and to the required quality standards.Identify potential risks and develop mitigation strategies, adjusting project plans as needed to accommodate changing requirements.Track program and project performance and report on key metrics, providing regular updates to clients and internal teams.Use data analytics to assess program outcomes and measure against predefined KPIs, offering recommendations for improve...