Account Services Officer - Bacoor Branch

Duties And Responsibilities

• Conducts customer due diligence and KYC (know-your-customer)
• Checks the legitimacy of proof of identity and escalates immediately if suspected counterfeit or suspicious.
• Validates the completeness and accuracy of customer information on the account opening form.
• Conducts signature verification.
• Photocopies the proof of identity and files it with the account opening form.
• Creates customer profile and opens account in the Core Banking System (CBS).
• Secures appropriate approval for account creation.
• Releases passbook / chequebook / Time Deposit Certificate as applicable based on the product availed.
• Scans the account opening document set.
• Generates End-Of-Day (EOD) report of all accounts opened and submits it to the Service Delivery Head.
• Updates customer information: validates documents presented for updates or performs periodic review upda...