The Account Representative is responsiblefor establishing and maintaining relationships with key accounts, providing
customer service and ensuring contract staff are scheduled as required.
The key areas of responsibility are:
Previous call center or reception role experience; Must speak another language. For assistance with translations and/or interpretation; We prefer candidates who have experience with being an interpreter or translator in the past; Interpretation and translation knowledge is a must; Detailed oriented and HIGH multi-tasking skills; Establish, maintain and grow account relationships with key customers including sales and outreach; Manage and resolve customer complaints and service issues; Conduct on-going communications and marketing programs with key assigned accounts; Process and manage customer accounts and related transactions in the CRM system; Proce...