Account Project Manager (Enterprise)
Responsibilities
Maintain a detailed understanding of the InEvent platform and services to assist clients with questions while constantly suggesting the best solution and course of action for their project(s); Review client concerns and seek to improve all aspects of the client experience with the company; Constantly promote the value of the InEvent platform and upselling through customer/client experience; Grow and expand clients platform usage within their organization; Suggest optimization of existing processes within all Customer Success initiatives; Mentor and coach Customer Success trainers when collaborating on the biggest Enterprise accounts from your portfolio. Qualifications & Requirements
3 - 5 years of experience in Customer Success, Account Management or Account Development posit...