Found Description
ACCOUNT MANAGER TRAINEE
The Account Manager Trainee serves as a support role for the Account Manager to achieve the client´s
satisfaction. The AM Trainee is expected to provide excellence in strategic administration tasks, interact with
internal stakeholders and solve customer´s claims to assure customer service in the following areas:
Quality Assurance:
Supplier Management Audits.
Compliance Audits.
Quality Control Services:
Product Inspections.
Lab tests
Customs compliance services:
Pre-Customs Clearance Inspection
**RESPONSABILITIES**
- Support taking inquiries and requests from customers and addressing their needs.
- Manage account setup (GIs, Commercial, user access, company structure (super-account/sub-account,etc...)) as well as services setup and follow-up in the system, from service creation support to report delivery and payment tracking (service CUT).
- Define, follow up and confirm (along with coordination and protocol teams) the...
The Account Manager Trainee serves as a support role for the Account Manager to achieve the client´s
satisfaction. The AM Trainee is expected to provide excellence in strategic administration tasks, interact with
internal stakeholders and solve customer´s claims to assure customer service in the following areas:
Quality Assurance:
Supplier Management Audits.
Compliance Audits.
Quality Control Services:
Product Inspections.
Lab tests
Customs compliance services:
Pre-Customs Clearance Inspection
**RESPONSABILITIES**
- Support taking inquiries and requests from customers and addressing their needs.
- Manage account setup (GIs, Commercial, user access, company structure (super-account/sub-account,etc...)) as well as services setup and follow-up in the system, from service creation support to report delivery and payment tracking (service CUT).
- Define, follow up and confirm (along with coordination and protocol teams) the...
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