Account Manager - Streaming Program | Shaw

• Full-time

Company Description

At Sutherland , we are committed in creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals, and we are looking to add an Operations Manager who will establish and create strategies that will enhance processes and boost ease and efficiency.

Job Description

As an Operations Manager , you will set the path to success by managing performance and service quality to guarantee customer satisfaction. You are also expected to:

Key Responsibilities

• Establish and maintain communication with clients and/or team members; understand their needs, resolve issues, and meet expectations.
• Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations that would impact the bottom line.
• Identify ...