Found Description
Pricepoint is a fast-growing Montreal AI company building revenue management software for hotels, hostels, and accommodation businesses worldwide. Our platform helps properties optimize pricing in real time, improve revenue performance, and reduce manual work. We are a team of 50+ people serving hundreds of customers globally. We move fast, ship real products, and value ownership, trust, direct communication, high standards, and practical execution.
About the Role
We are looking for an Account Manager to own customer retention, satisfaction, and long‑term account health across a portfolio of Pricepoint customers. This is not a support role. You will be the main owner of the customer relationship after onboarding, responsible for making sure customers understand the value of Pricepoint, use the product consistently, and renew successfully. Your mission is to protect and grow MRR, reduce churn, and increase Net Revenue Retention through proactive account managemen...