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Account Manager- SMB

Solutionreach

London, England, United Kingdom Full-time June 29, 2026

Found Description

The SMB Account Manager is responsible for nurturing and growing relationships with SMB healthcare practices using our SaaS patient relationship management platform. This role focuses on driving product adoption, identifying upsell opportunities, and securing early renewals while minimizing churn.

This role works a hybrid schedule of three days in the Lehi Utah office and two days from home if 50 miles or less from Lehi. This role is remote for those who live 50+ miles from Lehi. 

Requirements
  • 2–4+ years of Account Management, Customer Success, or related experience in SaaS.
  • Experience working with SMB accounts and/or subscription-based revenue models.
  • Strong relationship-building and communication skills, with the ability to influence stakeholders.
  • Proven track record of meeting or exceeding upsell or renewal goals.
  • Experience in healthcare, patient engagement tools, or practice management software is a plus.
  • Highly organized, s...
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