Account Manager Small Accounts - French Market

At Factorial, we’re looking for an Account Manager for Smaller Accounts for the French Market to give the best support to our existing customers.

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Responsibilities

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• Client Relationships: Regularly engage with customers, addressing their needs and providing tailored solutions.
  
• Sales Growth: Develop personalized sales strategies, including cross‑selling, up‑selling, and churn management.
  
• Support & Feedback: Provide prompt, personalized after‑sales support, ensuring timely responses and proactive communication.
  
• Product Promotion: Educate clients on new products and features, aligning them with their specific use cases.
  
• Collaboration: Serve as the main point of contact between customers and internal teams, offering valuable feedback.
  
• Customer Engagement: Hold...