Account Manager - Sales (Ad Tech) - Italian Proficiency

Job Description

We are looking for a proactive, customer‑centric Onboarding and Account Management Specialist to join our Customer Success team. In this role, you will play a critical part in ensuring a seamless onboarding experience for new customers while also managing a portfolio of existing accounts (200–300). Your primary focus will be guiding customers through the onboarding process, educating them on best practices, and helping them achieve long‑term success on our platform.

Skills & Qualifications

• Proficient in the Italian
• 2+ years of experience in Customer Onboarding, Customer Success, Account Management, or a related field.
• Strong understanding of customer onboarding methodologies, platform implementation, and adoption of best practices.
• Experience with CRM tools (like Salesforce), data platforms (like Tableau, Anaplan), and communication tools (like Outreach.io, Zendesk).

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