Found Description
AMZ Prep is the Amazon-First Commerce Company. We run 20+ fulfillment centers across North America, ship millions of units a year, and are building the AI logistics platform that powers it all. Operator-led, profitable, scaling fast.
About the Role
We're hiring a Account Manager, Fulfillment to own a book of brand relationships and run the day-to-day operations that keep them winning.
You are the main point of contact for your accounts. When something breaks, they call you. When they want to grow, they call you. When Amazon changes a rule, they call you. You quarterback every conversation, every escalation, every check-in.
This is not a smile-and-dial customer success role. You're a proper operator who happens to love communication. You read warehouse reports, you know what an FNSKU is, you understand inbound flow, you can debug a check-in delay with the ops floor, and you can also sit across from a VP of Operations at a brand and have...