Account Manager, Mid Book (SME & Growth)

What you’ll do

As an Account Manager in our Singapore SME & Growth team, you will be responsible for unlocking revenue opportunities within a portfolio of 200 to 300 existing SME customers.

You’ll identify upsell and cross-sell opportunities, deepen product adoption, and maximise each client’s lifetime value on the Airwallex platform.

You will partner closely with sales, product, marketing, operations and strategy to turn real-time usage signals into commercial outcomes, while delivering a best-in-class customer experience.

Responsibilities:

• Hunt for revenue within an assigned portfolio of existing SME customers by identifying and executing upsell, cross-sell and expansion opportunities across Airwallex’s product suite.
• Build deep, multi-stakeholder relationships (including C-level where relevant) to understand each customer’s business model, pain points and growth plans, and design value...