Found Description
This role will be responsible for Kyriba customers as soon as they sign their SaaS agreement and throughout their lifecycle with Kyriba. The role is split into five responsibilities: Onboarding on the platform and ensuring the customer goes live quickly and efficiently, upsell and cross-sell more modules and users, supporting the customer when issues arise to ensure top customer satisfaction, maintaining high retention and renewal rates, and running handling the operational side of running the book of business. Details below:
¿Es este su próximo empleo? Descúbralo leyendo la descripción completa a continuación y no dude en enviar su candidatura.
Onboarding
As soon as the customer signs the order schedule, the accounts manager will setup a handover call between Kyriba sales, presales, and the implementation partner to sync. The accounts manager takes ownership of the customer and creates a project tracker to ensure the customer goes live quickly and efficiently. The accou...
¿Es este su próximo empleo? Descúbralo leyendo la descripción completa a continuación y no dude en enviar su candidatura.
Onboarding
As soon as the customer signs the order schedule, the accounts manager will setup a handover call between Kyriba sales, presales, and the implementation partner to sync. The accounts manager takes ownership of the customer and creates a project tracker to ensure the customer goes live quickly and efficiently. The accou...