Found Description
Your mission
Lead, develop and grow the team.
Envíe su solicitud a continuación después de leer todos los detalles y la información de apoyo sobre esta oportunidad de trabajo.
Define objectives, OKRs and professional development plans according to role and seniority.
Business Growth
Lead the account retention and expansion strategy, including upselling, multi-venue growth, premium feature adoption and sustainable YoY revenue growth.
Maintain our current 98% logo retention rate across Spain, LATAM and international markets.
Ensure the successful management of complex accounts, including corporate groups, high-tier clients and sensitive markets.
Operational Excellence & Processes
Take direct ownership of the standardisation and compliance of processes across Expansion, Customer Success and Customer Support , including:
Proper use of HubSpot (contextualisation, handovers and workflows).
Ensuring internal documenta...