Account Manager in Customer Relations

Shape client success stories as an Account Manager focusing on Customer Relations at Willson. This remote role seeks a dynamic individual skilled in account management and client engagement.
In your role, you'll develop strong connections with clients’ key personnel and execute plans that guarantee mutual profitability. Your responsibility includes conducting regular business reviews and identifying areas for improvement to enhance client satisfaction. Achieving sales targets and monitoring service performance are crucial parts of your mandate.
Key Responsibilities:
• Foster relationships within client organizations
• Conduct satisfaction surveys and business reviews
• Identify growth opportunities in existing accounts
• Monitor service levels against agreements
• Collaborate closely with sales and operations teams
Requirements:
• Five years of experience in account management
• Business Administration degree or equivalent
• Experience in Customs Broker...