Account Manager

Account Manager About the job You'll be the face of Clarity to our US-based clients - the one person they call when something needs to happen. We're a tax and accounting firm, and our clients expect precision, responsiveness, and someone they can trust. Your job is to keep them happy, make sure nothing falls through the cracks internally, and ensure they never feel the need to escalate. If you're someone who takes ownership, communicates clearly, and genuinely cares about getting things resolved, this role is for you. NOTE: This is a six days a week, work from office (Hyderabad) role, working in US Shift timings (6:30pm to 3:30am) Key Responsibilities Act as the single point of contact for assigned US clients, own the relationship end to end Coordinate client requirements with internal accounting and tax teams and ensure timely, accurate delivery Handle issues and escalations before they become problems, proactively, not reactively Drive renewals and retention;
understand client...