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Job Summary
The Account Manager serves as the primary liaison between business units and the IT group, ensuring that technology initiatives align with organizational goals and strategies. This role is responsible for managing client relationships, overseeing project ideation and initiation, and ensuring the timely delivery of both priority projects and business-as-usual (BAU) requests. The Account Manager collaborates closely with business units to define requirements, prioritize system enhancements, and coordinate budgets and resources. By fostering strong partnerships and effective communication, the Account Manager drives alignment between business needs and IT solutions, supporting the organization’s overall strategic direction.
Responsibilities
- Align IT plans of business units with the business units’ goals and strategies.
- Conduct regular client touchpoints to provide status of priority projects and BAU requests.
- Overall ...