Found Description
Account Manager – Customer Success
The Account Manager engages with clients right after their training to guarantee the best experience throughout their customer journey.
Responsibilities
- Managing a portfolio of 200‑300 clients (renewal, churn reduction, upsell)
- Defining and implementing a tailored activation strategy for each client (resolving complex issues, setting up configurations to meet new needs, etc.)
- Ensuring that Agicap creates maximum value for clients and realizes their return on investment (ROI)
- Maintaining and developing the use of the solution and new features among our clients
- Actively participating