Found Description
Join our Awesome CX by Transcom Family as an Account Manager
Awesome CX by Transcom is looking for talented individuals like you to join our awesome team! Be an Account Manager for our Awesome CX by Transcom Davao site. This role focus on providing excellent customer service to accounts, as well as represent client needs and goals within the organization to ensure quality. Builds relationships with clients to encourage new and repeat business opportunities.
Key Responsibilities
Strategic Reporting & Insights
- Executive KPI Governance: Oversee the accuracy and narrative of weekly/monthly reports, shifting from what happened to why it happened and what is the projected impact.
- Advanced Forecasting: Lead annual and multi-quarter forecasting, aligning support capacity with brand growth projections
- Strategic Business Reviews: Own the preparation and delivery of Quarterly Business Revie...