Found Description
Responsibilities
- Manage customer success for Verisk clients: Insurance Brokers, MGAs, Insurance Mutuals, Mortgage Brokers, Lenders, Appraisers, Appraisal Management, and Digital Real Estate companies.
- Focus on onboarding, training, and monitoring volumes based on commitments.
- Support the hand-off from sales to operations with account setup procedures, invoicing, internal client information, training and inquiries in the first 90 days of launch.
- Build relationships within accounts and gather information to help sell solutions based on goals and challenges.
- Post‑sale owner responsible for adoption, retention, and account health.
- Attend conferences, work in the booth, facilitate demos and network where required.
- Attend and lead regular customer meetings and check-ins to gather feedback on customer experience, products and opportunities.
- Demo products and gather feedback for the product team; participate in ...