Account Director for Gatekeeper SaaS

Drive customer success remotely as an Account Director with Gatekeeper. Focus on managing high-value accounts while identifying growth and retention opportunities within a SaaS framework.

At Gatekeeper, you'll be the primary contact for existing accounts, responsible for fostering relationships and ensuring customers derive maximum value from our AI-driven contract management solutions. With a strong emphasis on upselling and strategic account planning, you'll collaborate closely with the Customer Success and Professional Services teams to facilitate onboarding and product usage across a diverse client portfolio.

Key Responsibilities: • Identify upselling and cross-selling opportunities based on customer needs • Build and maintain strong stakeholder relationships for retention • Collaborate with internal teams to ensure smooth customer onboarding • Develop tailored account strategies aligned with client goals • Serve as a trusted advisor to preemptively solve customer...