Accommodation Operations Manager

Accommodation Operations Manager - (Hybrid)
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As you contemplate your future, you might be asking yourself, what's the next step? Start your journey with us!

We're seeking an experienced Operations Manager to join the team for the 12 to 9 pm shift in our eDreams ODIGEO Accommodation Operations team, based in our Barcelona office. You will coach, lead and support a team of around 8 Operations Specialists to deliver on time high‑quality solutions, handling requests from and to our accommodation suppliers.

What you will do:

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• Take ownership for the capacity planning and management of the team, ensuring adequate coverage at any time. Forecast workload and capacity, identify any coverage gaps in advance and propose solutions to mitigate.
  
• Monitor and report on the team KPIs. Track in...