Found Description
Access Control Systems Engineer
As an Access Control Systems Engineer your focus will be delivering technical support for access and video products of Honeywell to the Value‑Added Resellers (authorized partners) and End‑Customers of our area of coverage in the Asia Pacific region.
Must have hands‑on experience with Access Control Systems (Lenel, CURE, Pro‑Watch, Kantech, etc.). Candidates without ACS experience will not be considered.
Key Responsibilities
- The assignment involves telephone, dial‑in and email support of Lenel products (Access Control – Windows and Linux based, and Video Surveillance).
- Manage and prioritize requests.
- On time resolution of complaints.
- Work with a centralized Call Management database on a daily basis.
- Site & customer technical visits for product related activities.
Key Experience & Capabilities
- Bachelor’s degree in computer science or equi...