Academic Counsellor (English)

Compensation: PKR 80,000-100,000 (with a performance-based increase post-probation)

FunFox is Australia's leading online English learning platform. Our small-group classes help young learners build real reading and writing skills, and the families who join us trust us to look after their children's progress every step of the way.

About the Role

At FunFox, the Academic Counsellor is the backbone of our parent experience. You are the person families turn to when they have a question, a concern, or simply need someone to help them make sense of their child's journey with us. This means managing relationships, coordinating communication, and ensuring nothing falls through the cracks. The role sits within the Customer Success department and reports directly to the COO.

What You Will Do

• Build genuine relationships with parents and approach every interaction with warmth and a commitment to finding real solutions
• Coordin...