Found Description
We are seeking an enthusiastic and customer-focused Counter Service Associate to join our team. In this role, you will be responsible for providing excellent service to customers, efficiently taking orders, handling payments, and ensuring a smooth operation at the counter. You will play a key role in creating a positive customer experience and maintaining a clean and organized environment.
Key Responsibilities
Customer Service
Greet customers with a warm, friendly demeanor and assist them with their orders. Provide product knowledge, answer customer questions, and make recommendations based on preferences. Handle customer concerns or complaints in a polite and professional manner, escalating to management when necessary.
Order Processing
Accurately take orders in-person, over the phone, or via online systems, ensuring all details are correct. Process customer payments using the point-of-sale (POS) system and handle cash and credit car...