Found Description
Elevate your career at ABB as a Technical Support Specialist for Low Voltage Drives, working in a hybrid environment to deliver exceptional service to valued customers. Your role will significantly impact customer satisfaction and retention.
In this position, you will report to the Commercial Operations Manager and support complex technical cases related to Variable Frequency Drives and Programmable Logic Controllers. A background of at least 5 years in the field is required, alongside strong communication skills in both French and English. You will identify customer challenges and proactively address support needs, ensuring timely case resolutions.
Key Responsibilities:
• Provide comprehensive support for customer requests
• Analyze technical issues through effective communication
• Document and follow up on support cases promptly
• Suggest improvements to enhance service delivery
• Create detailed customer reports for acknowledg...
In this position, you will report to the Commercial Operations Manager and support complex technical cases related to Variable Frequency Drives and Programmable Logic Controllers. A background of at least 5 years in the field is required, alongside strong communication skills in both French and English. You will identify customer challenges and proactively address support needs, ensuring timely case resolutions.
Key Responsibilities:
• Provide comprehensive support for customer requests
• Analyze technical issues through effective communication
• Document and follow up on support cases promptly
• Suggest improvements to enhance service delivery
• Create detailed customer reports for acknowledg...
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