Job Description
iColo: A Digital Realty Company, is the leading carrier-neutral data center provider operating state of the art facilities in Kenya and Mozambique. We serve a broad spectrum of clients – Telecom carriers, ISPs &d peering points, IT & cloud providers, content providers, enterprise & financial services customers.
Junior Customer Implementation Engineer
The Customer Implementation Engineer role is responsible for leading and overseeing the onboarding and training of new customers to use the company’s products or services. This role is also responsible for managing the Icolo Service Center smoothly and effectively. Responsibilities:
Customer Onboarding and Training:
Organize and partake in onboarding and training of new customersEnsure existing customer requirements are managed effectively and in a timely mannerAssist in developing and implementing best practic...