A - AR Accountant (IB)

Accounts Receivable Collections Specialist

Seeking additional support to handle Accounts Receivable collection activities. The work involves researching outstanding items and developing a clear understanding of the underlying contract history. This will require reviewing customer‑support ticketing systems, service documentation, and email correspondence to determine whether contractual terms were met, amended, or disputed. When an item is confirmed as collectible, we will need a clear draft communication prepared for customer outreach.

Required Skills & Experience

• Ability to interpret and apply contract terms
• Strong analytical skills to review service tickets and email chains and determine whether original terms were modified
• Ability to document disposition accurately (collectible, credit memo required, write‑off recommended, further clarification needed, etc.)
• Ability to draft concise, professional customer‑facing e...