Found Description
Job Responsibilities
- Handling customers virtually either via voice or video call.
- Responsible for servicing corporate customers on account servicing and handling of trade and credit related products enquiries for small businesses.
- Review customer accounts and transactions according to the organization's procedures, and within regulatory and compliance guidelines.
- Handle customers’ queries professionally and efficiently.
- Identify areas for process improvements, and work closely with internal stakeholders to enhance operational efficiency and customer experience.
- Diploma/Degree in any discipline
- 1 year relevant working experience in banking or financial services
- Some working experience in backend operations in the Banks/Financial institutions preferred
- Able to work independently and take ownership of customer issues
Ready to Apply?
Submit your application for 6 months contract Service Manager $4K (EAA) at RECRUIT EXPRESS PTE LTD
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