Found Description
Third Line Technician
Location: Swindon
Salary: Competitive
Job Type: Full-time, Shift-based (Monday - Friday, 08:00 - 18:00)
Third Line Technician and become the expert troubleshooter for the most challenging technical issues. This role is perfect for someone who excels in complex problem-solving, enjoys mentoring others, and is eager to make a significant impact on both customer environments and internal processes.
Candidates must have a full uk drivers licence
Day-to-day of the role:
Act as the final escalation point for complex technical incidents and service requests.
Lead root cause analysis for recurring or high-impact issues and implement long-term fixes.
Collaborate with project and solutions teams on infrastructure upgrades, migrations, and deployments.
Proactively maintain and manage customer IT estates, ensuring security, performance, and accurate documentation.
Recommend improvements aligned with best practice and evolv...
Location: Swindon
Salary: Competitive
Job Type: Full-time, Shift-based (Monday - Friday, 08:00 - 18:00)
Third Line Technician and become the expert troubleshooter for the most challenging technical issues. This role is perfect for someone who excels in complex problem-solving, enjoys mentoring others, and is eager to make a significant impact on both customer environments and internal processes.
Candidates must have a full uk drivers licence
Day-to-day of the role:
Act as the final escalation point for complex technical incidents and service requests.
Lead root cause analysis for recurring or high-impact issues and implement long-term fixes.
Collaborate with project and solutions teams on infrastructure upgrades, migrations, and deployments.
Proactively maintain and manage customer IT estates, ensuring security, performance, and accurate documentation.
Recommend improvements aligned with best practice and evolv...