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3rd Level Technical Support Specialist

Envista

Antwerp, Flanders, Belgium Full-time June 24, 2026
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Found Description

Job Description

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In this role, you will be part of the DTX Studio support organization, focusing on resolving complex software and database-related issues within the DTX Studio ecosystem. You will handle escalated cases requiring deep technical analysis and collaborate closely with R&D, development teams, and global support teams.

Key responsibilities include:

  • Handle escalated Level 3 technical issues related to DTX Studio Core, software, and database environments
  • Perform structured root-cause analysis for complex and recurring issues
  • Define, test, and implement technical solutions and workarounds
  • Act as a bridge between Support and R&D, ensuring clear technical communication and feedback loops
  • Use tools such as Jira and CRM systems for case tracking, prioritization, and documentation
  • Contribute to the knowledge base and internal documentation to improve support proces...

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    Found Details

    LocationAntwerp, Flanders
    CountryBelgium
    TypeFull-time
    CategoryComputer Occupations
    PostedJune 24, 2026

    About Envista

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    Envista

    Antwerp, Belgium

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