24/7 Warehouse IT Operations Engineer – Bilingual

iSoftStone, Inc. is seeking an IT Operations Engineer (L2) to join our team in Melchor Ocampo, México, Mexico. The role supports warehouse and office IT operations in a 24/7 environment with advanced troubleshooting, infrastructure support, and device management.

You will serve as the escalation point for complex IT issues, working with warehouse operations, vendors, and regional IT teams to ensure stable IT services and optimized performance for printers, handheld devices, and network systems.