24/7 Technology Support Analyst — Payments & Connectivity

JPMorgan Chase & Co. is seeking a Technology Support I in Taguig, Metro Manila to provide 24/7 technical assistance for transaction initiation and reporting. This role necessitates fluent English and business-level Mandarin, along with strong customer service and technical support skills.

The ideal candidate will possess a minimum of 5 years' experience in Customer Service and 2 years in Technical Support. Responsibilities include troubleshooting connectivity issues, documenting inquiries, and advocating for clients to ensure their needs are met.