24/7 Tech Support Analyst (Mandarin-English, Remote)

A leading financial institution in Metro Manila seeks a Technology Support I to provide 24/7 technical assistance. The ideal candidate will need fluency in English and business-level Mandarin, along with at least 5 years of customer service and 2 years of technical support experience. Responsibilities include troubleshooting, resolving client inquiries, and collaborating with teams to enhance service efficiency. Applicants must demonstrate strong analytical skills and be flexible to work outside normal hours.
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