24/7 IT Support Agent - First-Call Resolution

A reputable staffing agency is seeking a Support Agent in Johannesburg. The successful candidate will be the first point of contact for clients and vendors, providing 24/7 customer support. This role requires strong communication skills, a friendly disposition, and the ability to efficiently resolve customer issues. Candidates must have a relevant degree and preferably 1-2 years' experience in technical support. Certifications like A+ and N+ are advantageous. Join a dynamic team in delivering top-notch customer service.
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