2125 - Field Technical Support Engineer

We are
ALTEN Mexico
, an engineering company that provides specialized solutions for engineering, technology, and product development projects. We support leading OEMs in the automotive industry by providing high level technical expertise across product development, quality, diagnostics, and aftersales operations.
As a
Field Technical Support Engineer
at ALTEN Mexico, you will provide
expert level technical support for complex automotive issues
, acting as a key technical reference for diagnostics, investigation, and resolution of difficult vehicle repair cases.
This role requires strong expertise in
vehicle diagnostics, electrical and electronic systems, and electrified vehicles
, as well as the ability to independently analyze problems and support continuous improvement within aftersales operations.
Key Activities
Provide
guided expert level diagnostics
to support accurate and timely vehicle repairs.
Analyze, document, an...